Return Policy
Thermite Tactical Tires – Return Policy (United States)
Returns
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return unused and unmounted tires within 30 days of delivery for a refund or exchange.
Eligibility for Returns
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Tires must be new, unused, and unmounted.
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Tires that have been installed, used, or damaged are not eligible for return.
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Original packaging and proof of purchase (order number or receipt) are required.
Process
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Contact our support team at [your support email/phone] within 30 days of delivery.
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We will provide you with a Return Authorization Number (RAN) and instructions for shipping.
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Ship the tires back to the designated return address.
Refunds
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Once we receive and inspect the returned tires, we’ll process your refund within 5–7 business days.
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Refunds will be issued to the original payment method.
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Shipping costs are non-refundable.
Exchanges
If you would like to exchange for a different size or model, please indicate this when requesting your RAN. Additional charges or refunds may apply depending on price differences.
Defective or Wrong Item
If you received a defective tire or the wrong product, please contact us immediately. We will cover the return shipping costs and ensure you receive the correct product.
